A dealership chatbot that cannot see stock or the workshop diary just collects phone numbers. The value is in an agent that can actually book, quote a service and know when to hand over.
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AI for car dealers means agents that handle the high-volume conversations of a dealership: answering stock and test-drive enquiries, qualifying leads from the website and marketplaces, booking service and MOT appointments, and updating customers while their car is in the workshop. Working out of hours is the obvious win; consistency during the day is the larger one.
An agent is only as good as what it can see. We connect it to the dealer management system (CDK, Reynolds and Reynolds, Keyloop, Pinewood, Dealertrack) and the CRM, so it answers from live stock, real labour times and the actual workshop diary, and writes every lead and booking back where your staff will see it.
The service desk is where an AI service advisor earns its keep: booking against capacity, explaining what a service includes, chasing approval on extra work with the technician’s notes and photos attached, and telling customers when their car is ready.
web, marketplace, phone, message
runs first
stock · diary · vehicle history
answer · book · update
DMS and CRM
finance, safety, negotiation
Handle the repetitive conversations: stock and test-drive enquiries, lead qualification, service bookings, recall lookups, status updates and follow-up on unsold quotes and declined work. Connected to the DMS and CRM, it answers from live data and writes everything back. Negotiation, finance and anything about vehicle safety go to staff.
An agent that handles the service desk’s routine work: booking against the workshop diary, explaining what a service includes, sending the technician’s findings and photos for approval of extra work, and telling the customer when the car is ready. It does not diagnose faults or tell anyone a vehicle is safe to drive; those questions go to the service team.
It has to, or it cannot book or answer accurately. We integrate through the DMS and CRM vendor’s APIs or approved integration routes, which vary by system and region. That integration is usually the largest part of the build, and it is where the realistic timeline is set.
What we built, what stage it is at, and a link to the live thing wherever there is one.
yourOS is an operating system with an AI at its heart. You talk to it like a person, out loud or typed. It makes your calls, plans your days and works on your projects with a crew of agents, on your own private server. Our own product, built from the first commit; the waitlist is open.
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We start with one site’s enquiries and service calls, and show what an agent connected to your DMS would handle.
30-minute technical call · no deck