Veterinary reminders keep pets on schedule for vaccinations, parasite control and follow-up checks. These ones hold a conversation: they offer a time, take the reply, book it in the PIMS, and hand any question about the animal's health to a person.
All Veterinary Practices →
Every practice management system can send a pet vaccination reminder. What it rarely does is cope with the answers: the owner who has moved, the cat that has died, the dog that is booked in already at the other branch, the reply asking whether the booster can wait until after a holiday. Those replies sit in an inbox, and the reminder that triggered them is counted as sent.
Good vet client communication is the follow-through. The reminder offers specific appointments, books the one the owner picks, updates the record when a pet has died or moved, and does it in a tone the practice has approved. A message about a pet that has died, sent again three months later, is the kind of mistake that loses a client, so record hygiene is part of the job.
booster, re-check, plan visit
with times offered
health question screened first
diary or record
to owner and PIMS
any health question
The system reads due dates from the practice management system, such as vaccinations, parasite control, health-plan visits and follow-ups, and messages the owner by their preferred channel with specific appointment times. It reads the reply, books the chosen slot or updates the record, and confirms. Replies that ask about the animal's health go to the clinical team instead of being answered.
Service reminders about care a pet is already receiving are usually treated differently from marketing, which needs consent under rules such as UK PECR or the Spanish LSSI. Where your reminders fall is a judgement for your practice and its adviser. The system keeps service and marketing messages separate and honours opt-outs recorded in the PIMS.
Yes. Reminders follow the branch the client uses, offer that branch's diary, and recognise when a pet has already been booked at another site in the group. The same practice rules and approved wording apply across branches, with local details such as opening hours and parking kept per site.
What we built, what stage it is at, and a link to the live thing wherever there is one.
yourOS is an operating system with an AI at its heart. You talk to it like a person, out loud or typed. It makes your calls, plans your days and works on your projects with a crew of agents, on your own private server. Our own product, built from the first commit; the waitlist is open.
Website, backend and app assets for Sonora, a free AI sound-therapy app on iOS and Android published by Cognitive AI.
Brand, website, prototype, apps on five platforms, the AI backend and the algorithm-intelligence pipeline for Podswap, a social growth engine that runs without a human in the loop.
In closed beta: Roxy, a private AI assistant with permanent memory running on infrastructure the user owns. Brand, site, product, backend and conversational design.
Live at coherence.com: brand identity generated with AI agents we directed, the motion system and website for the group behind Sonora, AboutAI, WakeUp and MudShadows. Agent work remains in build.
Live at domainbooth.com for DomainBooth, a premium domain brokerage: a new animated mark, every page redesigned and rebuilt with designed mobile layouts, and a custom CMS for its sales record, featured names, press and enquiries.
Start with your PIMS reminder report and the replies nobody has had time to read.
30-minute technical call · no deck