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Hamburg

Hamburg.
Port-scale documents.

Hamburg runs on paperwork and on weather. Germany's largest port, a publishing industry with archives going back generations, aircraft manufacturing and an offshore wind sector all produce the same underlying problem in different clothing: far too many documents and readings, arriving continuously, mostly routine, occasionally very much not.

  • Worked from Barcelona
  • Supervised by the HmbBfDI
  • Same hour as us
Last reviewed 5 September 2026 · Engineering guidance, not legal advice.
All Where We Work →
Pixel illustration for Hamburg AI Systems: a destination postcard for Hamburg, with an illustrative city silhouette and a travel route.

What is actually different here

01

An authority with form on employee data

Hamburg is a city state, so it runs its own data protection authority, the Hamburgische Beauftragte für Datenschutz und Informationsfreiheit. It is known internationally for enforcement around the excessive recording of employees' personal circumstances, which is worth remembering in a city full of shift work, terminal operations and driver scheduling. Any system that can be read as monitoring staff performance needs its logging scope decided deliberately at design time, not inherited from whatever the framework writes by default.
02

Port documents are only difficult at the edges

Bills of lading, customs declarations, dangerous goods documentation, delivery orders and terminal handovers arrive as a mixture of structured messages, PDFs, scans and occasionally photographs of paper. Ninety-odd per cent of them are routine and can be handled without a person. The entire value of the system is in what it does with the rest: whether it recognises that it is unsure, routes the exception to someone who can resolve it, and records why. A pipeline that quietly guesses on the hard cases is worse than no pipeline, because it moves the errors somewhere nobody is looking.
03

Archives that are technically online and practically unreachable

Hamburg's publishing and media groups sit on decades of material that has been digitised without becoming findable — inconsistent metadata, rights information in a separate system, and a search box that matches words rather than meaning. Retrieval over an archive is the least glamorous AI project in the sector and reliably one of the most valuable, provided the rights position is resolved first, because being able to find something is not the same as being allowed to reuse it.
04

No local region, and for turbines it barely matters

German cloud workloads mostly land in Frankfurt; there is no Hamburg region, and for the systems described here that is close to irrelevant. Offshore wind and aviation data face a different constraint anyway: bandwidth off the asset, not distance to a datacentre. The sane pattern aggregates and filters at the edge and moves summaries rather than raw signal. Provider region availability changes over time, so confirm it against current documentation rather than against this page.

The work that comes out of this city

Freight and port logistics is the largest single source of work here, and it is more interesting than it sounds. A shipment generates a chain of documents produced by different parties in different formats and different languages, each of which has to agree with the others before goods move. Most of the labour is reconciliation: reading a document, finding the corresponding entry somewhere else, and deciding whether a discrepancy is a typographical difference or a real problem. That is a good fit for a system precisely because a human doing it at three in the morning is not at their best, and it is a dangerous fit unless the system is honest about its own uncertainty. Our logistics document pipeline describes the shape we use, with the exception path as the main feature rather than an afterthought.

Publishing and media groups arrive from the opposite direction. Their problem is not throughput but recall — decades of articles, images and broadcast material where the person who knew how it was filed has retired. Retrieval systems here live or die on the metadata work nobody wants to fund, and on being able to show where an answer came from. The architecture is covered under retrieval systems.

Aviation manufacturing and the maintenance businesses around it bring configuration and compliance records with a long life and a hard traceability requirement, which is a document problem with an engineering accent.

Renewables, and offshore wind in particular, bring sensor histories, service reports and weather data that only become useful when joined. Failure prediction on rotating equipment is a genuinely well-suited application, and it is described under predictive maintenance — with the same caveat that reaches every asset-heavy project: the model is easy and the data plumbing is not.

How a hamburg project actually runs

01

Discovery where the documents arrive

Barcelona to Hamburg is a direct flight of well under three hours, and for freight work the first workshop belongs next to the people handling exceptions rather than in a meeting room upstairs. Half an hour watching a clerk resolve a mismatch is worth a week of specification.
02

Then remote, with the whole day shared

Hamburg and Barcelona are on the same clock, so there is no offset to plan around. For operations that already run in shifts, having no additional handover delay in the project itself is a small mercy.
03

And back for handover

Your team takes ownership in person, including the part everyone skips: what to do when the pipeline stalls at two in the morning. Afterwards it runs in your systems and your accounts.
Questions

Questions about Hamburg AI Systems.

Do you have a Hamburg office?

No. We have one office and it is in Barcelona. We come to Hamburg for discovery and handover and for the site visits that make freight work comprehensible. There is no local team and we are not going to imply one.

Can you integrate with our terminal or transport management system?

Usually, and the honest answer starts with a question rather than a yes: what does it expose. Some of these systems have modern interfaces, some have a database you are allowed to read, and some have a nightly file drop that everyone pretends is an integration. All three are workable. Which one you have decides most of the timeline, which is why we look at it during discovery rather than after signing.

How accurate does document extraction have to be before it is useful?

Less accurate than people assume, provided the system knows when it is unsure. A pipeline that handles the routine majority and escalates the rest with a clear reason removes most of the labour and adds no risk. A pipeline that is slightly better on average but guesses silently on the hard cases is the one that causes an incident. We build for the first and measure it against your own historical documents, not against a public benchmark.

Our staff are worried this is about monitoring them. Is it?

That depends entirely on what gets logged, and it is a decision rather than an accident. We scope logging to what the system needs to work and to what an auditor would need to reconstruct a decision, and we write down what is not collected. Where a works agreement is needed, having that description in advance makes the conversation shorter. Your HR and legal functions own the agreement itself.

What does a Hamburg engagement cost?

Our ranges are on the pricing page, in euros and exclusive of VAT, and they do not vary by city. Document pipelines are one of the few things we can scope tightly early, because the volume and the document types are usually known before anyone talks to us.

In Hamburg, drowning
in documents?

Thirty minutes on the volumes, the exceptions and what a pipeline would realistically remove.

30-minute technical call · no deck

Shipped & in build

Real work. Check it yourself.

What we built, what stage it is at, and a link to the live thing wherever there is one.

The updated yourOS homepage: Roxy’s open ring surrounded by bento cards for calls, voice, translation, building, design, apps and more.
The yourOS homepage on a phone, with its compact navigation, welcome film button and bento cards.
youros.tech — the homepage bento hero
Our own · coming soon

yourOS

yourOS is an operating system with an AI at its heart. You talk to it like a person, out loud or typed. It makes your calls, plans your days and works on your projects with a crew of agents, on your own private server. Our own product, built from the first commit; the waitlist is open.

What we built
  • Operating system
  • Roxy
  • Agent crew
  • Voice calls
  • App store
  • Website
Meet yourOS →
The Sonora homepage on desktop: a full-bleed dune landscape behind the headline “Transform Your Life with Sound”, with App Store and Google Play download buttons.
The Sonora homepage on a mobile viewport, showing the same hero reflowed to a single column.
sonora.com — homepage, 1440×900
Live · iOS · Android

Sonora

Website, backend and app assets for Sonora, a free AI sound-therapy app on iOS and Android published by Cognitive AI.

What we built
  • Website
  • Backend
  • App assets
Read the case study →
The updated Podswap homepage on desktop: “Grow on Instagram and TikTok for free, with real engagement from creators your size”, beside a tilted wall of exchange, tool and guide cards on a violet gradient.
The updated Podswap homepage on a phone, with its floating navigation, Instagram and TikTok engagement headline and tilted tool cards.
podswap.app — homepage, 1440×900
Five platforms

Podswap

Brand, website, prototype, apps on five platforms, the AI backend and the algorithm-intelligence pipeline for Podswap, a social growth engine that runs without a human in the loop.

What we built
  • Brand
  • Website
  • Prototype
  • Apps on five platforms
  • AI backend
  • Algorithm pipeline
Read the case study →
The unOpen.AI homepage introducing Roxy, a private AI assistant that remembers who you are.
The unOpen.AI homepage on a mobile viewport.
unopen.ai — homepage, 1440×900
Prototype · closed beta

unOpen.AI

In closed beta: Roxy, a private AI assistant with permanent memory running on infrastructure the user owns. Brand, site, product, backend and conversational design.

What we built
  • Brand
  • Site
  • Product
  • Backend
  • Conversational design
Read the case study →
coherence.com on desktop, headed "Intelligence that moves in phase with people".
coherence.com on a mobile viewport, reflowed to a single column.
coherence.com — homepage, 1440×900
Live

Coherence

Live at coherence.com: brand identity generated with AI agents we directed, the motion system and website for the group behind Sonora, AboutAI, WakeUp and MudShadows. Agent work remains in build.

What we built
  • Brand identity
  • Motion system
  • Live website
  • Agent work — in build
Read the case study →
The new Domain Booth homepage on desktop: the headline “Premium Domains. Serious Buyers. Proven Results.” beside the animated DB monogram.
The new Domain Booth homepage on a phone, reflowed to a single column.
Our build of the Domain Booth homepage — 1440×900
Live

Domain Booth

Live at domainbooth.com for DomainBooth, a premium domain brokerage: a new animated mark, every page redesigned and rebuilt with designed mobile layouts, and a custom CMS for its sales record, featured names, press and enquiries.

What we built
  • Animated mark
  • Every page redesigned
  • Designed mobile layouts
  • Custom CMS
Read the case study →
Who we have built for

Twenty-one years. Names you know.

Apps, platforms and campaigns for these teams, long before the AI work. Every one is written up on the work page — what we did, and where our part ended.

See all of our work →
  • BBC Good Food logo
  • Charities Aid Foundation logo
  • GAME logo
  • NatWest logo
  • Next logo
  • NSPCC logo
  • Tesco logo
  • Worldpay logo
  • Samsung logo
  • Sony logo
  • Land Rover logo
  • UAP Limited logo
  • Netflix logo
  • Amazon Prime Video logo
  • Mercedes-Benz dealerships logo
  • San Miguel logo
  • Biovene Barcelona logo
  • Seventy7 logo
  • Littlewoods logo
  • Smile logo
  • The Co-operative Bank logo