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Restaurants & Food Service

Menu engineering
that keeps up.

Menu engineering is the analysis of every dish by how well it sells and how much it earns, so the menu can be priced, placed and changed on evidence. We keep that analysis current from live POS sales and this week's supplier prices.

All Restaurants & Food Service →
Pixel illustration for Menu Engineering: a desk of charts inspected with a brass lens.

The matrix, and why it goes stale

The classic menu engineering matrix, introduced by Kasavana and Smith in the early 1980s, places each dish on two axes: popularity, from sales mix, and contribution margin, the selling price minus the plate cost. That gives four groups. Stars sell well and earn well. Plowhorses sell well but earn little. Puzzles earn well but do not sell. Dogs do neither.

The method is sound; the inputs are the problem. A menu engineering worksheet built in a spreadsheet uses the plate costs from the day it was made. When the price of olive oil, beef or prawns moves, a star can become a plowhorse without anyone noticing until the month-end figures. Restaurant menu engineering is most useful when it updates as the supplier invoices arrive.

What it does

01

Live plate costs

Recipe costs recalculated from supplier invoices as they arrive, including yield and waste on the ingredients where it matters.
02

The matrix, per service

Popularity and margin from POS sales, split by lunch and dinner, weekday and weekend, where the patterns differ.
03

Suggestions with reasons

Reprice a plowhorse, reposition a puzzle on the menu, rework or drop a dog, each with the numbers behind it and an estimate of the effect.
04

Not: changing the menu

The system never edits prices or recipes on its own. A recipe change also triggers a check of the allergen record, which a person confirms before the dish goes back on.

How the numbers flow

MENU DATA PATH
  1. 01
    Supplier invoices

    read and matched to ingredients

  2. 02
    Recipe costs

    plate cost per dish, with yield

  3. 03
    POS sales

    Toast, Square, Lightspeed

  4. 04
    Matrix

    stars, plowhorses, puzzles, dogs

  5. 05
    Chef decides

    price, placement, recipe

  6. 06 · Branch / escalation
    Allergen check

    any recipe change, signed by a person

Solid: data and analysisDashed: required human check on recipe changes
The analysis runs continuously; the decisions are the chef's and the owner's.
Questions

Questions about Menu Engineering.

What is menu engineering?

Menu engineering is a method for analysing a restaurant menu by two measures for each dish: how popular it is, from its share of sales, and how profitable it is, from its contribution margin after plate cost. Dishes are grouped into stars, plowhorses, puzzles and dogs, and the menu is then priced, designed and revised to sell more of the profitable items.

What is a puzzle in menu engineering?

A puzzle is a dish with a high contribution margin but low popularity. It earns well each time it sells but does not sell often. The usual responses are to give it a better position on the menu, describe it more clearly, have staff recommend it, or adjust the price, and to drop it if none of those changes the sales.

How do you do menu engineering?

Cost every recipe accurately, take the sales mix for a representative period from the POS, calculate each dish's contribution margin and popularity against the menu average, and plot them on the matrix. Then decide what to do with each group. The hard part is keeping the plate costs current, which is the part we automate from supplier invoices.

Shipped & in build

Real work. Check it yourself.

What we built, what stage it is at, and a link to the live thing wherever there is one.

The updated yourOS homepage: Roxy’s open ring surrounded by bento cards for calls, voice, translation, building, design, apps and more.
The yourOS homepage on a phone, with its compact navigation, welcome film button and bento cards.
youros.tech — the homepage bento hero
Our own · coming soon

yourOS

yourOS is an operating system with an AI at its heart. You talk to it like a person, out loud or typed. It makes your calls, plans your days and works on your projects with a crew of agents, on your own private server. Our own product, built from the first commit; the waitlist is open.

What we built
  • Operating system
  • Roxy
  • Agent crew
  • Voice calls
  • App store
  • Website
Meet yourOS →
The Sonora homepage on desktop: a full-bleed dune landscape behind the headline “Transform Your Life with Sound”, with App Store and Google Play download buttons.
The Sonora homepage on a mobile viewport, showing the same hero reflowed to a single column.
sonora.com — homepage, 1440×900
Live · iOS · Android

Sonora

Website, backend and app assets for Sonora, a free AI sound-therapy app on iOS and Android published by Cognitive AI.

What we built
  • Website
  • Backend
  • App assets
Read the case study →
The updated Podswap homepage on desktop: “Grow on Instagram and TikTok for free, with real engagement from creators your size”, beside a tilted wall of exchange, tool and guide cards on a violet gradient.
The updated Podswap homepage on a phone, with its floating navigation, Instagram and TikTok engagement headline and tilted tool cards.
podswap.app — homepage, 1440×900
Five platforms

Podswap

Brand, website, prototype, apps on five platforms, the AI backend and the algorithm-intelligence pipeline for Podswap, a social growth engine that runs without a human in the loop.

What we built
  • Brand
  • Website
  • Prototype
  • Apps on five platforms
  • AI backend
  • Algorithm pipeline
Read the case study →
The unOpen.AI homepage introducing Roxy, a private AI assistant that remembers who you are.
The unOpen.AI homepage on a mobile viewport.
unopen.ai — homepage, 1440×900
Prototype · closed beta

unOpen.AI

In closed beta: Roxy, a private AI assistant with permanent memory running on infrastructure the user owns. Brand, site, product, backend and conversational design.

What we built
  • Brand
  • Site
  • Product
  • Backend
  • Conversational design
Read the case study →
coherence.com on desktop, headed "Intelligence that moves in phase with people".
coherence.com on a mobile viewport, reflowed to a single column.
coherence.com — homepage, 1440×900
Live

Coherence

Live at coherence.com: brand identity generated with AI agents we directed, the motion system and website for the group behind Sonora, AboutAI, WakeUp and MudShadows. Agent work remains in build.

What we built
  • Brand identity
  • Motion system
  • Live website
  • Agent work — in build
Read the case study →
The new Domain Booth homepage on desktop: the headline “Premium Domains. Serious Buyers. Proven Results.” beside the animated DB monogram.
The new Domain Booth homepage on a phone, reflowed to a single column.
Our build of the Domain Booth homepage — 1440×900
Live

Domain Booth

Live at domainbooth.com for DomainBooth, a premium domain brokerage: a new animated mark, every page redesigned and rebuilt with designed mobile layouts, and a custom CMS for its sales record, featured names, press and enquiries.

What we built
  • Animated mark
  • Every page redesigned
  • Designed mobile layouts
  • Custom CMS
Read the case study →
Who we have built for

Twenty-one years. Names you know.

See all of our work →
  • BBC Good Food logo
  • Charities Aid Foundation logo
  • GAME logo
  • NatWest logo
  • Next logo
  • NSPCC logo
  • Tesco logo
  • Worldpay logo
  • Samsung logo
  • Sony logo
  • Land Rover logo
  • UAP Limited logo
  • Netflix logo
  • Amazon Prime Video logo
  • Mercedes-Benz dealerships logo
  • San Miguel logo
  • Biovene Barcelona logo
  • Seventy7 logo
  • Littlewoods logo
  • Smile logo
  • The Co-operative Bank logo
Let’s talk

Price on
this week’s costs.

Send us your recipes and a quarter of POS sales. We will build the matrix and show you which dishes have moved.

30-minute technical call · no deck